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Alicia Good says her 2013 Audi Q5 was wrecked after she left it at an auto shop in Hollywood for a fluids check. The shop told her the SUV had struck a barrier about nine miles away, but why the employee was driving it and whether the trip was authorized remain unclear. The garage told Fox 11 Los Angeles the matter was being handled by its insurer.
Alicia Good’s 2013 Audi Q5 was found badly damaged after a mechanic at AE German Car Service in Hollywood allegedly took it from the shop and crashed it, according to Fox 11 Los Angeles. Good had brought the SUV in for a fluids check; the garage later told her it had struck a Jersey barrier about nine miles from the shop. Why the employee was driving the vehicle, and whether the trip was authorized, has not been established.
Fox 11 reported that Good left the Audi at the garage for a basic fluids check. The crash allegedly happened on the night of September 4. The shop contacted her about 18 hours later, saying the SUV had hit a Jersey barrier while the mechanic had supposedly “taken it home.” The vehicle was towed back to the garage.
Video shared in the report showed extensive damage, including a missing front bumper, a severely damaged hood and a broken windshield. Good told Fox 11 that she was considering her legal options. The garage declined to discuss the incident with the station beyond saying it was being handled by its insurance company.
The source report does not establish what the employee was doing before the crash, whether the drive was connected to repair work, or how the collision occurred. It also does not report a final insurance decision, a police finding, or a court ruling related to Good’s Audi.
Responsibility for a Customer’s Car
The dispute highlights the difference between giving a repair shop possession of a car and authorizing every use of it. Shops may need to drive vehicles as part of diagnosis or repair, but the source report does not say whether this trip was a service-related test drive. That distinction could matter to questions of insurance coverage, responsibility for the vehicle’s damage and whether any conduct warrants further investigation.
For customers, the immediate concern is practical: who will pay for the loss, and what evidence can show how and why a vehicle was being used? In Good’s case, those answers are not yet public. The available reporting supports neither a conclusion that she is at fault for handing over the keys nor a finding that the employee committed a crime.
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A Test Drive or Personal Use?
Good told Fox 11 that police said it was debatable whether the incident amounted to grand theft auto because she had entrusted the garage with the vehicle. That is Good’s account of what police told her, not a reported formal police determination or a court ruling. The source does not provide a police report, an agency statement, or details of any investigation.
The Drive also described a separate Tennessee case from earlier in the year. According to that report, a judge rejected a defense argument that a mechanic’s apparent joyride in a customer’s Mercedes-Benz was an “extended test drive”; the vehicle’s owner received $20,270, and the mechanic was still tried for criminal theft. That case is a comparison, not a ruling on Good’s situation. The circumstances, evidence and applicable law may differ.
““It’s debatable whether or not it’s actually grand theft (auto) because I had entrusted them with my car.””
— Alicia Good, as quoted by Fox 11 Los Angeles
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Key Details Remain Unverified
The available account does not explain why the employee had the Audi, whether Good or the shop authorized an overnight or off-site drive, or what caused the collision. It does not identify any witnesses, provide police findings, or say whether traffic violations were alleged. The year of the reported September 4 crash is also not stated in the source material.
It is also unclear whether the insurer has accepted or denied a claim, what the Audi’s assessed value or repair status is, and whether Good has filed a civil claim or criminal complaint. No conclusion about criminal liability or fault can be drawn from the information published so far.
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Insurance and Investigation May Clarify
The garage said its insurer was handling the matter, but neither a coverage decision nor a payment outcome was reported. Further details from the insurer, the shop, Good or law enforcement could clarify how the vehicle was used and who may be responsible for the loss.
Good said she was weighing her legal options. Whether she pursues a claim, and whether authorities take further action, remain unknown. Any later assessment will depend on evidence about the trip’s purpose, the crash and the terms of the relevant insurance coverage.
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Key Questions
What happened to Alicia Good’s Audi?
According to Fox 11 Los Angeles, Good’s 2013 Audi Q5 was badly damaged after an employee at the Hollywood garage where she had left it allegedly drove it and crashed it into a Jersey barrier. The shop reportedly contacted her about 18 hours after the crash.
Did Good authorize the mechanic to take the Audi home?
The source report does not establish whether Good authorized that trip or whether it was related to repair work. The shop reportedly said the vehicle had struck the barrier while the mechanic had “taken it home.”
Is Good at fault for giving the shop her keys?
The available information does not establish that Good is at fault. Handing over a car for service does not, by itself, settle whether a particular drive was authorized or who is responsible for the resulting damage. That depends on facts and applicable law not provided in the report.
Has the shop’s insurer paid for the damage?
No insurance decision was reported. AE German Car Service told Fox 11 that the matter was being handled by its insurer.
Has police determined whether a crime occurred?
No formal police finding is included in the source material. Good said police told her the theft question was debatable because she had entrusted the car to the shop; the report did not include an official police statement or describe a final investigation outcome.
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